Privacy Policy – Royal Reels

This Privacy Statement covers all information collected or processed by Royal Reels and Digibrite SRL, both manually and through automated tools. These details enable us to meet regulatory requirements, validate your identity, and maintain a safe environment for all participants.

Where other translations are provided, the English text prevails.

If you continue using the Royal Reels website, you indicate your agreement to everything stated below. In case any statements violate your principles and visions, please, leave the website.

Data We Collect

Information from Website Visits

When you browse our website, certain details are automatically captured by our systems and stored temporarily in server log files. This can include:

• Internet Protocol (IP) Address of your device, MAC address;
• Date and time of each visit;
• Operating system and browser type;
• Additional technical data that helps us diagnose issues and improve site functionality.

Royal Reels 2 relies on these records for legitimate reasons: verifying correct usage of the site, addressing any misuse, and refining our online platform to enhance user experience.

Registration Details

To create an account, you must provide personal and contact details such as:

• Full name (first and last);
• Gender;
• Date of birth;
• Residential address;
• Email address;
• Username and password;
• Security question and answer.

This data is essential for confirming legal age and preventing fraud. From time to time, we may ask for additional documents (e.g., passport, driver’s license, utility bill) to confirm your identity and fulfil identity checks mandated by law.

If your details (besides unchangeable fields like name or birthdate) become outdated or incomplete, you must update them promptly to maintain accurate records.

Payment and Transactions

Deposits and Withdrawals

When you fund your Royal Reels account using a credit or debit card, we may process the following:

• Cardholder name
• Type of card (e.g., Visa, MasterCard)
• Card number, expiry date, CVC (and possibly a password for authentication)

If you decide to withdraw winnings into a bank account, we will need:

• Account holder’s name
• Name of the bank
• IBAN and SWIFT code

These pieces of data ensure that financial transactions are secure, traceable, and aligned with regulatory standards.

Transaction Data Retention

Under industry guidelines and legal requirements, we keep transaction records for a minimum period (usually 18 months) to safeguard payment information and comply with financial regulations. This data may be shared with authorized payment providers or financial institutions to complete transactions or investigate potential fraud. Royal Reels adheres to PCI (Payment Card Industry) standards by encrypting sensitive data with methods such as TLS 1.2 and AES 256-bit.

Cookies and Usage Analysis

We employ various technologies, like cookies and clear GIFs, to enhance the quality of our services, record preferences, and analyze site interactions:

1. Cookies
   Small files placed on your device to store login details, remember session information, and tailor marketing content to your interests.
2. Log Files
   Records of IP addresses, browser types, ISP details, date/time stamps, and click patterns. These help us troubleshoot technical issues, detect suspicious activities, and improve site performance.

Information gathered through these means is often linked to personal details in order to deliver an optimized user experience and relevant marketing. You can disable them, though it affects site functionality.

Communication Records

We may store transcripts of any communication you have with Royal Reels—whether via email, website chat, or alternative channels—for training, security, and service improvement purposes. These records allow us to maintain high-quality support, address disputes, and confirm account actions.

Data Security Measures

Royal Reels employs recognized encryption technologies, continuous monitoring, and robust internal protocols to keep personal data safe from unauthorized access or misuse. All sensitive information (e.g., payment details) is handled in compliance with PCI regulations and is never stored in a format that could be easily exploited.

Contact Us

If any statements here raised questions, don’t be afraid to ask them at: [email protected].